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Desktop and Mobile Platforms

Open Source and Microsoft Software
Emerging Technologies - Strategies and Decisions Mobile Computing and Web Apps PC Desktop Operating Systems and Web Browsers
Mobile Apps and Systems of Engagement Computer Applications Training by SYS-ED Courseware for Teaching
Desktop and Mobile Training Service Mobile Device Platforms - Business Models in Transition Microsoft Windows Desktop and Mobile Operating Systems

Courseware Applications Training Services
Courseware for Teaching

Cloud Computing - Computer Applications, Saas, and Web Apps

Computer Applications

MS Operating Systems
and Networking Schedule
Web Servers


Access, Excel, Expression, FrontPage, Internet Explorer, Office, Outlook, .Net, Phone, PowerPoint, PowerShell, Project, SharePoint, SQL Server, Visual FoxPro, Windows XP/Vista/7/8/10, and Windows 2008/2012/2016 Server are registered trademarks of Microsoft Corporation.
Red Hat is a registered trademark of Red Hat, Inc.
SUSE is a registered trademark of Attachmate/Novell, Inc.
Ubuntu is a registered trademark of Canonical Ltd.
Android and Chrome are registered trademarks of Google Corporation.
IPad and IPhone are registered trademarks of Apple Corporation.

The Tux penguin is the Linux mascot; it was created by Larry Ewing,, using the first publicly released version of The GIMP.

Proprietary Microsoft Office Software, Open Source Google, and Web Apps GSA Submission


Software as a Service: Web Apps and the MS Office Suite

Emerging Technologies - Strategies and Decisions

The next hardware driven wave of computer technology has commenced. According to leading industry studies, the dynamic growth of desktop personal computing is over. Smartphones and tablet computing devices capable of running software applications have been outselling PCs.



The common foundation driving the evaluation and selection of the next generation of computer applications will be: 1- Featureset and quality of the software. 2- The improvement in employee productivity or reduction in software licensing cost. 3- Effective strategies for managing the implementation and realizing a return on investment. Organizational enterprise is facing an entirely new set of assumptions regarding how to manage, upgrade, and migrate their existing computer applications infrastructure. There is a compelling business case to utilize and integrate the free and low cost open source operating systems and applications with Microsoft software. Software as a service and web apps which run on web browsers and platforms other than the Microsoft Windows operating system family and MS Internet Explorer web browser will have to be accommodated.

SaaS: Software as a Service provides network-based access to commercially available software. It also presents new opportunities for software vendors: 1- Increased speed of deployment. 2- Increased user adoption. 3- Reduced support requirements. 4- Lowered cost of implementation and upgrades. SaaS provides network-based access to commercially available software such as Google Docs, Microsoft 365,,, and Netflix.

Mobile Computing and Web Apps

Mobile devices and web apps present new capabilities through web browsers, mobile operating systems, and FOSS: Free Open Source Software.

The leading smartphone platform in terms of global units sold is the Google Android OHA: Open Handset Alliance platform; Samsung, HTC, Google/Motorola, and Sony Ericsson. In the aggregate this translates into market leadership. The Apple iPhone is the single most popular smartphone. The MS Windows Phone has negligible market share in the United States. Sales of the Windows smartphones in Europe show promise. In 2013, Microsoft acquired the handset and services business of Nokia in an effort to position Microsoft as a more prominent player in mobile computing devices. Microsoft has been playing catch up in 1- hardware with multicore processors, 2- operating system platform and interface, and 3- web app ecosystem.

In tablet media, the Apple iPad is the leader; the Apple iOS operating system platform is highly respected in terms of quality and developer support. Google acquired patents with its purchase of Motorola Mobility which allow for significant improvements in the integration and performance of its Google Android and Chrome operating systems with third party manufacturing of phones, tablet computers, and consumer devices. Samsung is the market leader in terms of units sold of Android smartphone and tablet computing devices.

PC Desktop Operating Systems and Web Browsers

Microsoft Windows 7 surpassed XP as the the most widely used desktop operating system. As the extended support phase of MS Windows XP makes it more expensive to continue with a MS Windows desktop foundation infrastructure, organizational enterprise will have to make an investment in Windows 8 and then move to Windows 10.  MS Windows Vista adoption peaked in the fourth quarter 2009 and its utilization also has continued to steadily decline as part of the Microsoft Corporation operating system and Windows 10 desktop and mobile device platform incentivized consolidation strategy. The assumption is that by 2017, Microsoft 10 will be the desktop standard and will be used to servicize virtualized desktop and web browser operating systems. There also will be new challenges in supporting in the Windows 7 - 10 desktop operating systems in conjunction with device and operating system diversity: smartphones, tablets, and BYOD devices. Web browsers increasingly are being used to execute applications and manage data. Although Microsoft's Internet Explorer is the leader in desktop browsing, its share has been steadily declining. Both the Google Chrome and Mozilla FireFox open source web browsers are being installed and used on Microsoft Windows desktop operating systems. In the fourth quarter of 2011, Chrome surpassed Mozilla Firefox as the second most preferred desktop browser.2  The Google Chrome and Mozilla FireFox open source web browsers provide reliable value which enhances and automates quality software. Google Corporation has been expending considerable resources to develop and distribute a service web apps ecosystem to serve as an alternative to Microsoft software. Google web applications can be accessed from a web browser. From the framework of an aggregate market definition - Microsoft Windows desktop, Linux-variants, and mobile devices, Google Chrome is now the most widely installed global web browser.


Google Mobile Device Operating Systems
and Emerging Web Ecosystem


Mobile Apps and Systems of Engagement

Mobile devices and web apps draw upon an information technology infrastructure with immense data and information for empowering employees and engaging customers. A mobile app is a de facto website.

A well structured mobile app will: 1- Project business value with provisioning and support tools. 2- Accelerate efficient decision making with data dashboards 3- Control and extend the value of smart products and services.

To meet these requirements, it will be important to have the governance and coding of the application software accurately aligned with the business model. The software architecture and presentation interface of the mobile app needs to provide an engaging user experience and be consistent with the database schema foundation. A common cause of problems with a mobile strategy occurs when the design architecture does not explicitly align with the engagement software, application management, and back-end systems of record. In many situations, it will be necessary to rework SOA: service oriented architecture to reduce message traffic and overhead for services originally designed for PCs on high speed networks or reface and re-architect middleware APIs to deliver task-oriented real-time response.

For large organizations, the complexity associated with developing and supporting multiple mobile platforms, in all likelihood will accelerate a migration to cloud computing and adoption of software as a service.

Computer Applications Training by SYS-ED

SYS-ED is a leader in evaluating software and incorporating open source software into its MS courses and training programs. The subject matter, examples, sample programs, exercises, and validation assessment have been organized to provide guidance resolution in hybrid software environments.

Substantial investments have been made in both hardware and software infrastructure for running computer applications software. Computer applications software and more specifically the Microsoft Windows suite of integrated software and applications - Internet Explorer, Outlook, Word, Excel, PowerPoint, Access, Expression, and Project - have become the administrative foundation for the vast majority of organizational enterprise. The programmatic implementation of office and network administration tasks primarily has been with Microsoft languages and tools: batch file programming, WordBasic, Access Basic, VBA, WSH, and PowerShell.

  • New and better methods for inputting and data entry.
  • Style sheets and macros for word processing.
  • Web-enabling data for utilization with the Internet.
  • Integration of networking and search.
  • Programmatic presentation and exchange of data to local and remote locations.
  • Client- and server- side presentation and storage of information with scalable databases.

Our system consultant instructors are experts in teaching how to design and programmatically automate the MS SharePoint with Excel, Access, and PowerPoint for processing information in a variety of data and presentation formats: HTML5 with XML and JSON. We provide specialized training services on the emerging commercial and open source web apps and mobile device operating systems. In order to assist client organizations in evaluating and implementing legacy applications, SYS-ED has been researching the native desktop and application virtualization capabilities of the desktop operating systems. And when not confident that a superior professional training outcome can be provided will politely turn down an assignment.



Courseware for Teaching

The Computer Education Techniques courseware is an important component of the SYS-ED training service. Industry standard student textbooks are augmented with presentation slides, reference documentation, and training aids. Subject matter and best practices from the CETi knowledge base is selectively added to courseware.

Low Cost and Free Open Source Software
Google Apps
Web Design and Office Infrastructure
Ubuntu Linux
SUSE Linux
Fedora and Red Hat Linux
FOSS Scripting
Google Mobile Devices
Microsoft Applications and Windows Infrastructure
MS Office Suite
MS Windows Family OS
Third Party Applications
MS Networks
MS SharePoint
MS Scripting
MS Phone
SYS-ED - Specialized Software Education - David Silverberg

The courseware and training aids used in SYS-ED courses is highly respected. We review information in the public domain distributed by software companies, international standards committees, and purveyors of open source software. We perform our own independent analysis of white papers and benchmarks for software updates and new products. Content is interpreted and selectively incorporated into our student handouts and training aids. Given the intermixing and hybrid implementation of commercial and open source software, reference material which demonstrates and explains will be fundamental to an effective training experience.

As part of presenting an instructor-led course at the client location, courseware is organized for subsequent use in a web-based infrastructure and delivery medium.

Desktop and Mobile Training Service

SYS-ED desktop and mobile applications courses teach industry standard content and examples from consultancy assignments. Our system consultant instructors highlight and demonstrate the nuances in managing data utilizing the collaborative work environment capabilities of MS SharePoint and alternative web server platforms. The courses have been developed to meet the standards of the New York State Department of Education - Bureau of Proprietary School Supervision.

SYS-ED has been conducting courses in the public domain since 1980; however, there have been changes in the laws and regulations governing computer training in the state of New York. The schedule on our websites reflects a projected time frame for licensure with the New York State Department of Education - Bureau of Proprietary School Supervision and submission and approval of curriculum. It will be updated quarterly.

Distance-learning Service Classroom Instruction
Textbook Extension  Prototype Environments Workshops  Extensible Subject Matter 
Performance Objectives Validation Assessment  Documentation Services Website Services 
BYOD: Bring Your Own Device Mobile Device Platforms Native and Open Web Apps Microsoft Desktop and
Web-based_Content_Delivery SYS-ED/New York Schedule and Content Delivery Selection Instructor Training Program
Web-based Content Delivery Selection of Delivery Medium Train the Trainer

Major Challenges Facing Organizations 

The access and convenience of mobile devices and their integration and use is just beginning. Leading information technology research firms project that within 5 years there will be over one billion smartphones in the global economy. Heading into 2017, in excess of 350 million employees will be using smartphones and tablet computing devices in conjunction with performing operational tasks. 3  The challenge will be to provision and control mobile devices within a value-based app ecosystem.

1- Evaluate the low cost Google Docs and web apps open source application alternatives to the Microsoft Office Suite. 2- Evaluate the software as a service versions of Microsoft Office.
3- Invest in MS SharePoint Foundation and upgrade to MS SharePoint Server in order to provide a common framework for document management, repository for storing documents, and a platform for collaboration of applications. 4- Evaluate and test the mobile computing extensions to MS SharePoint Server: Google mobile devices and Apple iPhone and iPad; this will be part of establishing a BYOD: Bring Your Own Device pilot program.
5- Evaluate and, if warranted, implement an open source Linux-variant operating system: Red Hat, Ubuntu, or SUSE. 6- Programmatically automate the Microsoft Office Suite using MS PowerShell, WAMP, and WIMP with web servers, scalable databases and the emerging mobile device development platforms.

Mobile Device Platforms - Business Models in Transition

For the most part, smartphone and tablet computing will no longer be about device innovation; the driving impetus will be the web app ecosystem and service for gathering, analyzing, generating, and managing content. Consumer demand will determine the mobile market for devices, access and apps. Wireless access and mobile computing will continue to grow. There are now over 600 million private Wi-Fi hotspots. Public Wi-Fi also will continue its explosive growth. 4  Apple, Google, and Microsoft have emerged as the leading operating system and web app platforms for mobile devices. Each utilizes a different business model with respect to the integration of hardware and software and the web app development process. The resources and strategies being implemented by these companies reflect multiple target markets and businesses: selling devices and software to user populations, distribution of ancillary services, integration with information technology infrastructure, software as a service, and cloud computing.

The Google open source software model has led to specialized adoption of the Android operating system by Amazon in its Kindle and Fire e-readers and tablets and Barnes and Noble bookstore chain in its Nook e-reader series. There will be tradeoffs in costs, support and performance associated with native apps versus open-web-based apps. Native apps provide a targeted context specific experience and currently predominate. HTML5 provide cross platform extensibility to a larger market. There also are hybrid software technologies such as jQuery Mobile and PhoneGap. Over the long run the open web will become increasingly important.

FaceBook, YouTube, and Twitter are leading social engagement platforms that function through the web browsers of these ecosystems and also provide API programmatic extensions.


Native and Open Web Apps


Mobile websites and mobile browser apps both utilize HTML, JavaScript, and CSS. However, there are significant differences in application development

Mobile websites are adapted presentations of web content optimized for smartphone and tablet screens. Websites use responsive design to dynamically adjust the layout and styling of content for viewing and consumption/interaction on any form factor. Mobile websites do not provide an app navigation experience; standard browser url, back button, and link navigation is used and depend on an active Internet connection to work. Content which normally is presented on a website is presented to a mobile user audience. A mobile website is an Internet connected server-side mobile app; a mobile website provides informational, read-only experiences.

Mobile web browser apps are designed to provide a native app experience. They use the same underlying technologies and delivery vehicle as mobile websites, but the user experience is different. Browser apps provide separate in-app navigation and are capable of working without an active Internet connection by using application caching techniques. Apps provide a task-based capability and apply the facilities of the mobile device.


Microsoft Windows Desktop and Mobile Operating Systems


Microsoft Corporation has been phasing out support for both the Windows XP and Windows Vista operating systems. Accordingly, decisions will have to be made with respect to the acquisition of hardware, operating system platform, and application software.


Unlike previous capital expenditures in information technology infrastructure, there will be significantly more complexity. Incremental improvements in the public domain - widespread availability of faster and more reliable data transmission, increased bandwidth, in conjunction with additions and enhancements to computer hardware - CPU, storage, internal bus transfer speeds, utilization of USB: Universal Serial Bus with a variety of high speed devices, have resulted in the development of software which will be competing with Microsoft's operating system and desktop software. Increasingly, distribution and operation will be in the form of software as a service with the Internet and cloud computing.



PC and Web Applications Training

PC and Web Applications Training
SYS-ED's PC and web applications courses are tough, but they're worth it. Our challenging hands-on computer application courses provide the framework and skillset across the complete spectrum of operating systems, application software, networking, and web development platforms. 1

SYS-ED's computer application courseware and training aids are highly respected. Our computer application courseware includes both industry standard content and undocumented features and facilities. We draw upon our extensive library of walkthroughs, examples, and case studies to explain, demonstrate, and implement information technology: Internet access, word processing, spreadsheets, presentation graphics, databases, web development, and scripting.

Teaching is Our Only Business
Most computer training companies are divisions of large software companies or consulting companies. Not SYS-ED. Our only goal is to provide quality computer training for highly motivated professionals - no more and no less. Because we're independent, we're free to concentrate on teaching - and since 1980 we have been doing it very well.

Our Teachers Know How to Teach
SYS-ED instructors combine teaching skills with broad practical experience as consultants. Our instructor's average 25 years of experience with computer application and web enablement software. And they know how to teach it. We teach not only "how to", but "why", building a solid foundation in fundamentals and insights into advanced materials. After a course, they're available to students for additional advice or support.

Enrollment - SYS-ED Computer Application Courses are not for Everyone
No one is allowed to enroll in a SYS-ED course, without a consultation with our Director of Education. We review the operational objectives and project specifications for the organization evaluating whether to send its employee for the training. The employee is only allowed to register if they have the appropriate background corresponding to the correct course outline, performance objectives, and learning path.

PC and Web Applications Training - Distance-learning or at Your Office
SYS-ED PC and web application courses are provided over the Internet through a distance-learning delivery medium or classroom instruction at the client location. Client location courses can include the identical workshops, case studies, and hands-on approach as the distance-learning service offered through the SYS-ED schedule.



Technology Exchange Websites

SYS-ED's websites compile, organize, and present software specific and established operational categorizations of information technology. They provide a framework for assessing knowledge transfer: web-based training, classroom instruction, courseware, training aids, learning paths, and validation assessment.
Footnote 1:
SYS-EDs core computer applications curriculum has been submitted to New York State Department of Education for review and licensure.
Footnote 14:
Multiple white papers and articles from Forrester Research Inc. on corporate desktop operating system and web browser trends.